Episode 04: Managing Millennials

On today’s episode of Nurture.Team, the exploration we are going to have is:

Managing Millennials

As an organization or as a manager – “How to you manage millennials”? As per Wikipedia – Demographers and researchers typically use the early 1980s as starting birth years and the mid-1990s to early 2000s as ending birth years for Generation Y.
I think this topic is controversial, informational and required to be discussed – the reason I say that is because anything which span “Generations” is important and shouldn’t be taken for granted.

In the above episode, I ask the following questions. Also towards the end we do a rapid fire round.

Questions during podcast:

  • Do millennials portray multiple traits like smart, brash, pampered as listed by various experts? Or is this too much stereotyping?
  • Do millennials need to be managed differently? And if yes, why? Or in the first place does even the word “MANAGE” go well with millennials?
  • Did you know about “millennials” and that they need to be managed differently? How did you learn about Generation Y attributes and handled the information then?
  • What would be your Top 3 DO’s and DON’T to organizations and previous generations to Gen Y – while they are dealing with the Millennials at work place?
  • In 1:1 or mentoring time with Gen Y, do you tell them anything specific to better manage their expectations or wake them up to “real world” as Gen X or earlier generations like to say?
    • In other words, while you are changing yourself, do you do anything which tries to wake up “my generation – my fellow Millennials” so that we are put up for success with our careers?

What I learned:

  • Childhood and growing up:
    • Millennials got dealt a bad hand by factors such as parenting, technology, impatience and environment..
    • Failed parenting strategies like giving kids false sense of entitlement from the very early childhood has not prepared this generation to face the workplace.
    • Millennials have huge potential and have enough smarts which needs harnessing through parenting, schools and friends (basically environment in which they grow up) before they come to the workplace.
  • Managing:
    • When a fresher joins an organization, some unlearning needs to be done so that they can adapt quickly to the norms of the workplace.
      • Help them to deal with their impatience and that make them learn that the journey is more important than the destination.
      • Explain them “HOW” (approach) means more than “WHAT” (result) (at least for the initial years)
    • Showcase to younger generation (via senior member of the team) how one can disagree without disagreeable.
    • Get your team together – instead of asking them to fill in status reports and no interaction. This is lot more gratifying to individuals.
  • Communication patterns:
    • If you are a manager, deal with Generation Y with patience – you got to develop this habit.
      • Keep chipping away until you see the results on the ground.
    • So, it’s not just Millennials who have to be patience but also the other generations which are working with Generation Y, has to be patient too.
  • Organizations:
    • This young generation when they show up at work on Day 1, they want to make an impact. A lot of organizations do not have managers who can handle this.
  • Learn from younger generation at home and personal life – you will find common pattens at workplace too.
  • Top DOs and DON’T (it’s not just for Gen Y)
    • Mutual understanding : This is the cornerstone of any relationship.
    • Listen more than you speak : Actively hear your team members. They like their ideas to be heard and their opinion to be considered.
    • Give feedback : Your team members need to be informed if their path is correct or they need a course correction.
      • Organizations should make it an objective of the managers to provide regular and actionable feedback to their team members.


  • Anything which spans generations shouldn’t be taken for granted and this needs to be discussed.
  • Patience, active hearing and mutual respect : These are the tools you need to sharpen.
  • The most powerful investment is Communication.
  • Golden rules to be successful at work:
    • Be there for the long haul – Your career
    • Have patience to last the journey instead of instead gratification
    • Warm up to people – get out of world of devices
    • Strike for excellence. It takes practice
    • Look at the big picture

Recommendations by Avinash for teams:


Team activities:

  • Hike, biking expedition are great
  • Conduct a pot-luck – something where entire team chips in
  • Or a simple book reading/ sharing experience changes team dynamics
  • Team activities should be natural with no agenda and should be spontaneous

About the guest on this episode:

Avinash GS.
Avinash lives in Bangalore, India.
Avinash has been in the Technology industry for over 20+ years. Currently he is a Director, Information System at Atkins. In the past he has held several senior roles at Phillips, Honeywell and Infosys.

His spirit animal is Elephant. And his super power is Patience.